State Farm® Insurance Agent Hank Gerdes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bhoomiti Thanky
April 17, 2026
5
out of
5
rating by Bhoomiti Thanky
"Hank made it extremely easy for me to understand and sign up for the best and most affordable insurance plan for me. Even going as far as calling my bank for me. I can’t express how easy and stress free the whole process was.💗 Thank you!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Hank Gerdes’s Team. "
Valentina Aiello
April 15, 2026
5
out of
5
rating by Valentina Aiello
"Jake was a great help"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
A J
April 10, 2026
5
out of
5
rating by A J
"Excelent customer service"
We responded:
"Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! "
Money Power Glory Entertainment (MoneyPowerGloryENT)
April 9, 2026
5
out of
5
rating by Money Power Glory Entertainment (MoneyPowerGloryENT)
"Extremely patient and knowledgeable. Great service"
We responded:
"Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to providing you with more great experiences in the near future. "
Norma Burckhard
April 8, 2026
5
out of
5
rating by Norma Burckhard
"Kacey was quick to assist and provide us with a quote. She was professional and knowledgeable."
We responded:
"Greetings Norma, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
jio r
April 8, 2026
5
out of
5
rating by jio r
"All the agents that help me through the journey of getting my car insurance were amazing."
We responded:
"Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service."
Ernestine Bahena
April 6, 2026
5
out of
5
rating by Ernestine Bahena
"Excellent customer service! They were fast, understanding and happy to help. God bless"
We responded:
"Hi Ernestine, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team."
Rosalinda Solis
April 2, 2026
5
out of
5
rating by Rosalinda Solis
"Hey Jake & Andrew took really good care of me! They saved me a lot of money! Thanks again guys!"
We responded:
"Hello Rosalinda, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! Please let us know what we can do for you in the future."
Erik Franks
April 2, 2026
4
out of
5
rating by Erik Franks
"Knowledgeable, honest staff. I feel like they’re actually giving me what I need, and not trying to upsell me constantly."
We responded:
"Erik, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. Please reach out to us with any additional questions or comments! "
Steve Roepke
March 30, 2026
5
out of
5
rating by Steve Roepke
"I called to have Jenna update my apartments responsible party form for my policy. She did a very good job and was able to provide me a document the same day."
We responded:
"Hey Steve, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. "
Ed Garza
March 30, 2026
5
out of
5
rating by Ed Garza
"Carmen is very professional and friendly, State Farm is fortunate to have her."
We responded:
"Hey Ed, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We're glad you had a great experience and we look forward to continuing to exceed your expectations! "
Jerry Biehle
March 27, 2026
5
out of
5
rating by Jerry Biehle
"Absolutely excellent. Explained everything very well. Looking forward to lasting relationship with your business. Andrew was great. Thank you, Jerry"
We responded:
"Hello Jerry, We appreciate the time you took to give us such a great rating! We love that you had such a great experience! Thanks for sharing."
Myles Click
March 27, 2026
5
out of
5
rating by Myles Click
"Carmen was the best. She clearly explained to me all the pros and how easy it was to sign up for everything! Definitely would recommend her for a smooth clear and easy process."
We responded:
"Hello Myles, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Denise Baylor
March 24, 2026
5
out of
5
rating by Denise Baylor
"Fast response and knowledgeable associate. Problem resolved."
We responded:
"Thanks for the 5-star review!! We appreciate you sharing your experience. "
Peter Glanzer
March 20, 2026
5
out of
5
rating by Peter Glanzer
"Andrew and Jake did a wonderful job helping me out"
We responded:
"Hi Peter, Thanks for choosing us and leaving such a great review! We're always happy to help so don't hesitate to contact us if you ever need anything. As always, our team is looking forward to your next visit. It was a pleasure to serve you."
Rebecca Espinoza
March 20, 2026
5
out of
5
rating by Rebecca Espinoza
"Carmen at State Farm (Hank Gerdes) in Buda was very helpful. I’ve never met her but she made me feel like we’ve known each other for years! This is a great place and has great people!!!"
We responded:
"Hello Rebecca, We are grateful and appreciate the time you took to leave your review. We are happy to read that Carmen has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! See you soon!"
Christine Flores
March 19, 2026
5
out of
5
rating by Christine Flores
"Kacey was very sweet, patient, and helpful."
We responded:
"Hello Christine, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. "
Brian Hearon
March 19, 2026
5
out of
5
rating by Brian Hearon
"They saved me $600 for identical coverage. Helped cancel my previous insurance policy I was in and out in less than an hour. They are a local company"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Brian Hurt
March 18, 2026
5
out of
5
rating by Brian Hurt
"Excellent Value and Outstanding Service! I’ve kept my insurance policies here for years because the pricing is consistently excellent. The customer service standards are just as strong, which is a big part of why I continue doing business with them. Every year I end up with some technical questions about my policies, and the team is always willing to walk me through the details. This time, Kelsey helped me with insurance cost information I needed while preparing my tax return. She provided everything promptly and took the time to review it with me so I could be sure I was pulling the correct information. Thank you for being a reliable and supportive partner."
We responded:
"Brian, Thanks for the 5 Star review and sharing the details of your experience. We value your feedback and appreciate your business."
Lori Reeves
March 17, 2026
5
out of
5
rating by Lori Reeves
"Hank Gerdes State Farm turned what could have been a headache into something that felt surprisingly easy. From start to finish, everything has been seamless, well-communicated, and handled with care. In a situation that could’ve been frustrating and stressful… I am in a rental, all the communication has been efficient and my car is in the shop. I would highly recommend using this outfit for your insurance policies."
We responded:
"Hey Lori, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to serving you many more times in the future!"
Kyle Marshall
March 16, 2026
5
out of
5
rating by Kyle Marshall
"Kacey was a joy to work with. Explained everything in detail. She knows her business and I will be referring business her way. Thanks Kacey"
We responded:
"Hey Kyle, We are grateful and appreciate the time you took to leave your review. We'll be sure to share your experience with the rest of our team members as inspiration! "
Ruzi Dane
March 14, 2026
1
out of
5
rating by Ruzi Dane
"I was a loyal customer with this insurance company in Buda for years, paying my premiums on time and trusting that they would be there when I actually needed them. Unfortunately, my experience proved the opposite. When I submitted a claim for roof damage, they denied it. Not only that, they immediately dropped my policy and reported the claim in my record, which made it extremely difficult for me to obtain insurance with other companies. What’s even more concerning is that I’m not the only one. Several of my neighbors have gone through the exact same situation, long-time customers who filed roof claims and or leaks only to have them denied and then be dropped shortly after. All the 5-star treatment seems to happen when they’re selling you the policy. At that point, they’re responsive, friendly, and eager to help. But when you actually need them and it’s time for them to pay, that service disappears. Because of how this situation was handled, I canceled all of my other policies with them, including business, rental, and life insurance. Despite that, they continue sending me “due notices,” which only adds to the frustration. In my opinion, this company is quick to take your money for years, but when the time comes to help, they turn their back on you. I would strongly advise others to read the fine print and think twice before trusting them with their insurance needs. DO NOT USE THEM!!!"
Edward Benyukhis
March 13, 2026
5
out of
5
rating by Edward Benyukhis
"Excellent service by Kacey/M!!!"
We responded:
"Dear Edward, Thanks for the great review! We are happy to read that our team has been able to provide exceptional service for you. We're always happy to assist so don't hesitate to reach out to us if you need anything. We're here for you anytime!"
james garbo
March 10, 2026
5
out of
5
rating by james garbo
"Ms. Carmen at State Farm in Buda, Texas was very helpful, very professional and had an upbeat demeanor that made the experience - that's with other insurance companies is mostly hateful - go smooth and positive"
We responded:
"Thank you so much for the 5-stars, james! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Andrew Tran
March 9, 2026
5
out of
5
rating by Andrew Tran
"Great customer service"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Buda to know that you had such a wonderful experience with us here on State Farm Agent Hank Gerdes’s Team."