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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Charles Willis

November 4, 2026

5 out of 5 rating by Charles Willis
"Fatima was wonderful. Cordial and efficient. She had expertise and was able to explain options for my life insurance well"
We responded:
"Charles, thank you for the amazing review! Our Buda insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Hank Gerdes, your State Farm Agent "
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Kellie Powell

November 4, 2026

5 out of 5 rating by Kellie Powell
"We have had very kind and knowledgeable help and advice from everyone at Hank Gerdes State Farm. Everyone I’ve spoken with has been extremely helpful. Thank you so much!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lalit M Tewari

November 4, 2026

5 out of 5 rating by Lalit M Tewari
"Kelsey was quick and helpful when I called to get some info on my policy!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Marietta W

November 3, 2026

5 out of 5 rating by Marietta W
"Appreciate the excellent service they provide."
We responded:
"Thank you so much for the 5 stars, Marietta! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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the

November 3, 2026

5 out of 5 rating by the
"Andrew was great! It was fast, simple and even helped me cancel my other insurance! Would recommend."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
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Raleigh Moncada

November 2, 2026

5 out of 5 rating by Raleigh Moncada
"Jake was great helping me bundle my home and auto. Jake from State Farm live in the Flesh"
We responded:
"Thanks so much for the fantastic rating, Raleigh! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Sarah Bowman

November 2, 2026

5 out of 5 rating by Sarah Bowman
"Fatima helped me with something I could not figure out on the app. I really appreciated her kind tone and good mood!"
We responded:
"Thanks for the 5 star review!"
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TEXMAN 1970

October 29, 2026

5 out of 5 rating by TEXMAN 1970
"Maggie is simply the best. It does not matter if I am updating my policy or just faxing something that has nothing to do with state farm, she just makes things easy for me. Thank you Maggie!"
We responded:
"Thanks for sharing your experience! Sorry to hear of your loss. "
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Irene lozano

October 28, 2026

5 out of 5 rating by Irene lozano
"We are very happy and grateful for everytime we need help we can count on y’all. Kelsey help me as soon as I call she’s ready to answer my questions. And I ask if we could get help to fix the app. Thank you 🙏 very much Irene S. Lozano"
We responded:
"Thank you for the 5-star review, Irene! We’re proud to serve the Buda community and truly appreciate your support. "
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Evan Coleman

October 28, 2026

5 out of 5 rating by Evan Coleman
"Jake was awesome to work with. He was very friendly and got me the best deal for the insurance I wanted. If you’re looking for new insurance give Jake a call!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Lee Tortorice

October 28, 2026

5 out of 5 rating by Lee Tortorice
"Kelsey and Andrew did a fantastic job! They took the time and answered every question I had. I would highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Willetta Dement

October 23, 2026

5 out of 5 rating by Willetta Dement
"Chris was very helpful and pleasant answering my questions and concerns."
We responded:
"Willetta, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Buda insurance team! - Your State Farm Agent, Hank Gerdes "
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Roberto Pagan

October 23, 2026

5 out of 5 rating by Roberto Pagan
"Kelsey has a great communication as well very intelligent with humble personality. She has given me my response as well gives me information with a good time frame"
We responded:
"Thank you for the 5-star review of Hank Gerdes’s team - we really appreciate your kind words! "
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Martha Azar

October 23, 2026

5 out of 5 rating by Martha Azar
"Allison is easy to talk to and quick at getting what you need done!"
We responded:
"Thank you so much for the 5-star rating, Martha! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Hank Gerdes "
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Cameron Peters

October 21, 2026

5 out of 5 rating by Cameron Peters
"Maggie is a pleasure to work with and always responsive to our requests!"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Buda insurance team. "
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Steven Lloyd

October 21, 2026

5 out of 5 rating by Steven Lloyd
"Kelsey was excellent to work with. She understood the issue I was facing and worked immediately to obtain what I needed. She even called to say what she had done and how long it would take to complete. You cannot ask for more. Thanks."
We responded:
"Steven, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Hank Gerdes and Team "
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Melissa Morris

October 21, 2026

5 out of 5 rating by Melissa Morris
"Thank you Maggie, for your thoroughness and help!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Yuliya Sankevich

October 21, 2026

5 out of 5 rating by Yuliya Sankevich
"Maggie is always very helpful and responsive! She makes the process easy and is great to work with. We really appreciate her assistance and excellent customer service. Highly recommend!"
We responded:
"Yuliya, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Yaser Abdelrahim

October 20, 2026

5 out of 5 rating by Yaser Abdelrahim
"Good customer service representative"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
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Edd G.

October 17, 2026

1 out of 5 rating by Edd G.
"They are so quick to call you when they wanna sell you stuff but ignore your calls when you wanna cancel. I filed a complaint against them his agent because of this"
We responded:
"Edd, we’re sorry to hear about your frustration. Our records show that our team attempted to contact you by phone and text on October 16, the same day we received your request. Your policy has been canceled effective the date you requested. We appreciate the opportunity to have served you and wish you the best."
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Brylee Wood

October 16, 2026

5 out of 5 rating by Brylee Wood
"Kelsey was very helpful!"
We responded:
"Brylee, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Buda. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Hank Gerdes and Team "
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Steven Barry

October 15, 2026

5 out of 5 rating by Steven Barry
"Jake, did a great job! Will recommend others."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Cool Springs

October 14, 2026

5 out of 5 rating by Cool Springs
"Jacob was so very helpful today in helping me understand my policy."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Hank Gerdes’s team. "
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Patrick Curley

October 14, 2026

5 out of 5 rating by Patrick Curley
"Andrew is great to work with!"
We responded:
"Thank you so much for the 5 stars, Patrick! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Carmen Rodriguez

October 13, 2026

5 out of 5 rating by Carmen Rodriguez
"Jake was absolutely amazing in helping get a couple policies up and going for my mom and I! Customer service at this location has always been top tier as to why we stay with State Farm! Thank you Jake for helping explain everything and getting us all situated. Five star customer service!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Buda. "