State Farm® Insurance Agent Hank Gerdes

"never use this company! we were warned but we had not had too much reason to worry as of yet. They miss emails, and in our case told us an important action was completed that was not actually completed, and in our case it led to a surprise draft of $23K from our accounts from the comptroller. it has been an absolute nightmare to resolve and has severely impacted our businesses and our family. We are so disappointed and had they been able to support us, help us in any way to reverse the issue, or to make this right in a timely manner, we would not be leaving this 1 star review. Alas, there is nothing they can or are willing to do and we are at the mercy of the comptroller, which is an even bigger nightmare than the insurance company."

"Enjoyed working with Allison Rogers on reviewing my policies. She was very professional and answered all my questions."

"This office continues to offer superb, timely customer service! Maggie will go above and beyond to make sure she has exhausted all options for the office’s clients. Historically Hank’s team has always been kind and welcoming."

"Kelsey was an amazing help and very informative, saved me money and I am grateful. Thanks"

"Alana Harrison was extremely helpful in getting me and my husband very competitive Auto, Renters and Personal Articles Policies through State Farm. We recently moved from the Los Angeles, California area to Buda, Texas, and I had been with my previous insurer, WaWaNesa for over 20 years. However, WaWaNesa does not insure in Texas, so I had to find a brand new insurer. I am extremely pleased to say that State Farm was equally competitive with my previous insurer, and I did shop around with numerous other carriers when we landed here in Texas. State Farm beat everyone’s pricing. I am extremely happy with the professionalism and customer service that I have received from Hank Gerdes’ office staff. ."

"Andrew wonderful service great help"

"Maggy was great!!! She got me all the info o needed to make my decision to change insurance companies to State Farm!"

"They run a tight-ship at this office. Someone always answers my calls or at least gets back to me before the end of the day; and they immediately pull-up my file based on my phone number before I have to repeat my bio-data. No matter how many times I ask, Parker and Andrew are always willing to lay-out my options without any pressure. The efforts of Parker and others in the office make you feel like you are being taken care of. This is not so common these days."

"Maggie helped transition to transition to State Farm. She was very informative and thorough not to mention super friendly. She was great at following up to make the process as simple as possible. Thank you!"

"I have a family member who recently had their car wrecked by a distracted driver, who was also insured through State Farm, and this agency did not care to help at all in explaining her coverage or anything that pertains to these types of claims. No guidance whatsoever.. They were more worried about adding insurance to another vehicle that was in their garage, claiming that “this was not their department”. I’ve also personally spoken to one of the representatives here, and she was very pushy on selling me life insurance.. To the point where she was trying to guilt trip me for not obtaining insurance through her, even though I have a separate policy. Would not recommend.. We will be switching said family member over to Geico once this is dealt with."

"Maggie was a great representative, who made the process of switching to State Farm a pleasant and I believe beneficial experience. She was very thorough in the explanation of the policies and procedures involved, and answered all of my questions thoroughly in easily understandable terms. I look forward to working with Maggie and others there at Hank Gerdes agency. Thank You Randy McKee"

"Been going there more years than i'm going to admit to always get good service"

"Alana took her time and explained everything to me. It was a easy process."

"Very thorough and helpful on the front end to make sure we’re properly covered at an affordable price. Thank you!"

"Decided to make the switch from Progressive to State Farm. Andrew reached out to me and provided a thorough review of my home and auto policies. He was able to save my family some money and was very professional during the whole process. So far the Hank Gerdes Agency as been great to work with."

"Excellent communication very thorough caring agents."

"We had a fast and easy transition thanks to Maggie!"

"The entire process was straight forward and professionally handled. My calls were answered quickly, questions answered and information offered before I asked. Vary well done. Very happy with the service and the significant savings on my home and auto policies."

"Maggie was super helpful and responsive! I got a quote for two cars within an hour, which provided better coverage and a lower premium than my old insurance company. It's nice being able to call and talk to a human right away instead of a robot like with most insurance companies!"

"Mike Burns absolutely killed it with my insurance for home and auto! I strongly recommend giving him a chance at finding you the best rate and coverages as he did for me!"

"So helpful! My agent explained everything to me in detail without me having to ask her to and I definitely needed her to! Haha. I 100% recommend."

"The entire office is so friendly and helpful. It’s great to be able to talk to real people about your policies and get any questions you have answered. They handled the entire switch over process from another insurance company also. 10/10 recommend!!"

"Love these guys/gals. They help me so much with everything I ask them to help me with. I have been with them for over 10 years."

"Andrew was great to work with and was able to help use save almost $400 from our old policy. Thank you again!"

"No one enjoys dealing with insurance, but Jacob S. was super quick and helpful in explaining answers to all of my policy questions. Switching to Hank Gerdes was easily the best choice I've made-- it's no longer a hassle to address questions or needs."